Staff Training 2017-04-20T23:47:02+00:00

Staff Training

Cool people in a Cool working environment


The selection of employees in hospitality is an art.

We provide creative recruiting and careful selection of all employees, job orientation and training. Our quality leadership will give employees a positive attitude.

Our staff will develop the skills to attract guest in a more creative way resulting in higher quality service and in creating repeaters. We provide targets and goals throughout communication and strategy.

Employees are extremely important to the success of the hospitality industry in every product from easy going budget to high level. Employees’ involvement is our key to a successful implementation and overall standards as well as improving guest satisfaction.

  • Policy development.
  • Employee relations.
  • Recruitment and retention techniques.
  • Training and development
  • Interviewing techniques and hiring best practices.
  • Leadership development to create Cool General Managers.
  • Supervision of all daily jobs by the General Manager.